At SKIN&CO returns are easy and the come with a 30-Days Satisfaction Guaranteed. We stand by every single one of our products but we understand that sometimes an item isn't for you, we stand by every single one of our products. In order to offer competitive offers we ask all our customers to cover the cost of returned items. You can, however, exchange them free of charge and you will be credited the cost of return.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Gently used merchandise can be returned in exchange for a Gift Card or Store Credit.
Shipping back your goods is partly covered by SKIN&CO for a flat fee of $7. Shipping back the good is quick and easy by clicking on the "Returns & Exchanges" tab in the footer of our homepage.
For additional information, read our Terms & Conditions.
skinandcoroma.com ships to the United States & Europe. We currently do ship to Canada for a flat rate of $29.99 which includes Shipping Rate, Customs & Taxes. We are working hard to offer our Canadian Fans the same options applied in the United States.
Do I have to sign for my SKIN&CO delivery?
No, you don't need to sign for it but if you have any special request make sure to include it with your order. If you are choosing Same Day delivery by Uber, however, someone must sign for the package.
What are my shipping options?
You’re able to choose from four shipping speeds when you place an order:
FREE Standard Delivery (over $29 Only Transit Time: 5-7 Business Days, Continental US Only) via FedEx Home Delivery or USPS Priority.
FLAT RATE, $6.99 (5-7 Business Days) via FedEx Home Delivery or USPS Priority.
EXPRESS SAVER, $18.00 (2 Business Days) via FedEx Express or USPS Priority
SAME DAY SHIPPING (New York City ONLY) via Uber
Due to overwhelming demand for SKIN&CO products in the United States, FREE Standard Delivery might be affected by delays from 1 to 2 business days. Our Truffle Elves are operating at full force to make sure you are not affected by this. Most customers receive their orders within 2-3 Days (East Cost to Midwest Regions) and within 4-5 Days (Midwest to West Coast Regions).